Jason joined the OneCall team after 12 years working for the Sharp Corporation, first as Sales Manager, then as Southern Regional Manager.

With nearly two decades of experience in sales, Jason shares our passion for excellence in customer experience.

As Director of Sales and Marketing, he sees our clients as important business partners and works by the motto that you should treat people as you want to be treated.

Originally from Tauranga, Shane has worked at OneCall since 2007, and his combination of experience in IT and logistics gives him a unique take on technical challenges.

As Managing Director, Shane oversees the day-to-day running of OneCall and works with the Sales team to ensure our clients get solutions that are right for them.

A skilled communicator, Shane excels at breaking down complex issues into concepts anyone can understand – ‘the more challenging, the better!’

Dan brings over 20 years of technology sales, marketing, and general management experience to OneCall, having led IT managed services businesses across New Zealand and the Cayman Islands.

As Service Delivery Manager, Dan leads the Engineering team and is passionate about driving continuous improvement — enabling the team to keep delivering an outstanding level of service to clients.

Mark is Dunedin through and through. Born and bred in the Edinburgh of the South, it was only after moving away for work that Mark understood the connection he had to home.

At OneCall we are more than happy that he has been drawn back, as he joins us as an Account Manager.

Mike brings extensive experience in the IT industry (including specialist knowledge of telecommunications) with a pragmatic approach to ensure that recommendations for technology solutions fit your needs and match your budget.

As a former owner and operator of his own business, Mike understands how important technology is to modern business and how challenging it can be for the business owner to understand. This experience also ensures that Mike is well placed to translate your business requirements into the right technology solutions to solve your business problems.

Richard has considerable experience solving problems and communicating ideas with people, and brings a strong interest in science and technology along with a can-do attitude.

Outside of work, Richard enjoys the outdoors — particularly being on the water with a fishing rod in his hand.

With approximately 25 years’ experience in the technology sector, Adam began his career in copier and printer servicing before transitioning to software solutions.

Since 2013, he has worked in information technology services. Adam’s natural curiosity about how systems function, combined with his passion for problem-solving, makes supporting businesses with their office and IT requirements a natural fit.

Aaron has worked in IT for around 17 years and particularly enjoys the people side of the job — helping users, working with teams, and supporting businesses through technology. Over that time Aaron has built a strong understanding of both technical systems and the day-to-day business operations they support, and having previously run a business, brings a practical, big-picture mindset to the work.

Outside of work, Aaron is passionate about music and has played drums for many years — a great creative outlet — as well as enjoying nature walks and getting outdoors to unwind.

Brent has worked in the office equipment industry in Dunedin for over 30 years, predominantly on photocopiers and printers.

There have been many changes to office equipment during that time and as a result, they have become a vital part of almost every business. Brent enjoys being able to support customers by making sure they are getting the most from their office equipment.

Dave has worked in the IT industry for over 15 years, starting out as a junior tech at a small locally owned IT firm in the early 2000s, when the industry was a completely different landscape and small business IT was only just emerging.

That grounding has been a platform to grow, progressing into network and infrastructure roles and environments — the perfect stepping stone towards joining OneCall and building greater skill and knowledge in those areas.

Joshua has been fascinated with IT from an early age; from helping look after the classroom computers after school to being the de facto IT support for the extended family, he then formalised his skills with a Bachelor of Information Technology.

Since then he’s worked in both the public and private sectors, with experience in hardware support, web design, programming and desktop support for local government and commercial clients. 12 years in the industry have given him a wide range of skills, and he looks forward to honing these with the new challenges and opportunities his role at OneCall offers.

Logan enjoys the problem-solving aspect of his role, particularly working through a resolution from start to finish for his clients, and takes pride in the robust systems OneCall has in place to support its customers.

Outside of work, Logan is a Dunedin Model Aero Club member and enthusiast. You’ll find him flying both planes and drones out on the Taieri most weekends.

Mason is an IT specialist, having worked in IT support his entire career. He relishes the opportunity to learn continually and work flexibly in an ever-changing environment.

His skills in troubleshooting and ongoing support extend from tasks as simple as helping you get your hardware physically set up to diagnosing and solving complex software issues, combined with the ability to communicate with clients clearly and simply – meaning not only do your problems get solved, but you’re left more ready to respond to new opportunities.

Renier is an IT Support Engineer with a passion for helping people solve their technical problems. With over 15 years of experience in the IT industry, he has honed his skills in troubleshooting, diagnosing, and resolving a wide range of technical issues.

He is a highly organised individual who takes great pride in his work and always goes above and beyond to ensure his clients’ needs are met. A problem-solver at heart, he enjoys the challenge of finding innovative solutions to difficult technical issues, and believes collaboration and communication are the keys to success.

In his free time, Renier enjoys the outdoors, spending time with his family, and exploring new places.

As Office and Accounts Administrator, Michelle looks after the invoicing, supplier accounts and day-to-day office administration that keep OneCall running smoothly.

Often one of the first points of contact for clients getting in touch, Michelle takes pride in getting the details right and making things easy for colleagues and clients alike.

Nicola has a background in office administration and real estate sales, which serves her well in supporting our Sales Team.

She is passionate about providing excellent customer service and assisting her team to excel in a diverse and growing industry.