Healthcare providers face unique IT challenges.

Cost and efficiency are major factors for Healthcare providers which must be managed carefully within IT. It is vital that their hardware is reliable, that software solutions save time and integrate smoothly with other systems, and that cloud services have impeccable security.  Healthcare organisations also need phone systems to be reliable and cost-effective. At OneCall we work with our clients to find the best way to meet these unique needs.

We currently provide IT products and managed services for:

  • Pharmacies
  • General Practices
  • Radiology
  • Private specialists
  • Dentists
  • District Health Boards

Our Healthcare clients come to us for everything from VoIP solutions, Network design, procurement and implementation, to full IT management.  Providing these services effectively calls for a strong focus on security – ensuring that physical networks where patient data is stored are secure and providing secure remote access for specialists who do their work on the road.  OneCall has proven expertise in providing security that works for our clients.

Some of the unique ways in which we help our Healthcare clients are:

MedTech IT Support

OneCall can help your organisation get the most out of Medtech.  Medtech is perhaps New Zealand’s most widely used provider of products for managing clinics and practices, patients, appointments, prescriptions and billing.  We offer a variety of support services for clients working with this software, including installation, migration between servers, and carrying out scheduled updates.  We support existing Medtech users with server and hardware issues by providing advice on, and procurement of appropriate hardware so your Medtech software always runs in a secure and reliable way.  We can also help with Medtech implementation.

Healthcare IT Asset Management

Our goal is always to provide solutions that meet the needs of our customers.  In some cases, this may mean planning for growth by ensuring our clients’ systems are able to scale smoothly. Often the focus is on reliability and affordability.  We help our clients identify and purchase only the products they need for smooth operation, without redundancy or waste.  We have a proven track record in effective asset management – if a product has a life expectancy of 5 years, we are committed to seeing that it remains fit for purpose in 5 years’ time.

Common Sense IT Management

Our commitment is to provide IT support that runs smoothly and with a minimum of fuss so that our clients can get on with their work.  It’s hard to think of an industry where this is more important than healthcare.

If you have any further questions about our work in the field of healthcare, or for a free quote, don’t hesitate to get in touch.

OneCall,

Common Sense IT

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